Questions? Chat Now

Social Services Policy on Financial Assistance

It is our policy that no one be denied a proper and dignified cremation due to financial limitations. In New Hampshire, city and town welfare departments provide financial assistance for deceased residents who are indigent, or whose immediate family members do not have the ability to pay for a cremation. In Vermont, this is administered at the State level. It is the family’s responsibility to request financial assistance from the agency. Once the agency has approved the request for financial assistance and the amount to be paid in writing, we will apply this amount towards our discounted cremation fee of $1,000 offered to those in need. While some welfare departments in NH pay $1,000 as a benefit, some pay less. In Vermont, the state pays up to $1,100 for families that are approved. If the benefit does not cover our discounted charge, then the balance will need to be paid by the family, person in charge of arrangements or other parties prior to the cremation taking place. Please be aware that we significantly discount our fees in order to be able to provide this community service and are not able to accept less than $1,000. Please also be aware that our welfare services are only available in our NH and VT locations.

There are four steps to begin the process.

  1. Notify us of the passing of your loved one and that financial assistance will be needed
  2. Complete the online form below.
  3. In NH, contact the welfare department in the city or town where your loved one resided and apply for benefits. In VT, you will need to fill out and sign the Department of Children and Family, General Assistance Program Form. Approval for assistance can take several days and up to several weeks.
  4. Designate one family member to be the contact person with whom we will work.

Once approved for welfare assistance in writing and any balance due from the family has been paid, our firm will perform the following:

  • Transfer the deceased from the place of death anywhere in NH or VT into our care
  • Provide shelter and refrigeration prior to the cremation
  • Perform the cremation
  • Secure necessary paperwork, file the death certificate, and notify Social Security of the death
  • Provide the cremated remains back to the family in a temporary plastic container

It is the family’s responsibility to handle the following on their own:

  • Writing up and submitting obituary notices to newspapers
  • Filing for veterans benefits including a flag, military honors, urn burial and cemetery marker
  • Coordinating a memorial service at a church or cemetery
  • Arranging for the delivery and burial of the cremated remains at a cemetery
  • Purchasing certified copies of the death certificate (available at any city or town hall; NH only)
  • Placing cremated remains in an urn or keepsakes purchased from third parties

We regrettably are not able to offer any of the following:

  • Public or private viewing prior to cremation, or family-attended cremation
  • Use of our facility and/or staff for a memorial service or gathering
  • Urn, keepsakes, pendants, memorial book, cards, or other merchandise

Special Circumstances

  • If the death occurs outside NH or VT, there will be additional transportation and coordination fees
  • If the deceased is at another funeral home, the family will be responsible for paying any fees incurred
  • If the deceased weighs over 350 pounds, an additional crematory charge of $595 will apply

This is a legal document. It contains important provisions concerning cremation. Read this document before signing.

Vital Statistics

  • Deceased Information

  • An additional cremation fee of $595 will be due for those over 350 lbs. if not previously selected in the package options
  • Spouse/Parental Information

  • Next of Kin Information

  • Cremation Authorization

  • Disclosures Concerning the Cremation Process

    It is the policy of the Cremation Society of New Hampshire to provide information concerning the cremation process so that our client families and friends are fully informed. These disclosures are provided in the interest of satisfying any questions and allaying any concerns you may have.

    The cremation, processing and disposition of the decedents remains will be performed in accordance with New Hampshire Revised Statutes Annotated 325-A, New Hampshire Code of Administrative Rules Chapter He-P 600, and any and all other governing rules and the policies, procedures and requirements of the Cremation Society of New Hampshire.

    Cremation will only take place after all of the following conditions have been satisfied: (a) all scheduled ceremonies and viewing have been completed; (b) at least 48 hours have transpired since the death occurred (no waiting period is required in the case of death resulting from a contagious or infectious disease and the Cremation Society of New Hampshire reserves the right to perform the cremation thereafter according to its own schedule); (c) the burial permit has been issued along with a copy of the signed death certificate and cremation authorization form; (d) the NH medical examiner viewed the deceased prior to cremation, completed and signed the Certificate By Medical Examiner For Cremation Form NHDOJ-29 and authorized the cremation to take place or the VT Medical Examiner has authorized the cremation to take place per 18 V.S.A. §5201(b) and signed the Medical Examiner’s Permit to Cremate form VDH-OCME-CP-01/2011; (e) the decedent has been wrapped in a leak proof pouch and placed in the cremation container; (f) pacemakers, prosthetic devices, silicon implants or other radioactive implants have been removed; (g) no objections concerning the cremation have been raised; (h) the cremation and our charges have been paid in full; and (i) any items of value delivered to the crematory authority with the human remains must be listed along with instructions as to how the items should be handled on a separate form.

    Cremation is performed by placing the deceased in a cremation container and then placing the container into a cremation chamber or retort, where they are subject to intense heat and flame. Through the use of natural gas, incineration of the container and its contents is accomplished and all substances are consumed or driven off, except bone fragments (calcium compounds) and metal (including dental gold and silver and other nonhuman materials) as the temperature is not sufficient to consume them. The Cremation Society of New Hampshire, at its sole discretion, reserves the right to remove all noncombustible materials before cremation and discard them in a nonrecoverable manner. Due to the nature of the cremation process any personal possessions or valuable materials, such as dental gold or jewelry (as well as body prosthesis or dental bridgework), that are left with the deceased and are not removed from the container prior to cremation will be destroyed or if not destroyed, will be disposed. Following a cooling period, the cremated remains, which will normally weigh several pounds in the case of an average size adult, are swept or raked from the retort. The Cremation Society of New Hampshire makes every reasonable effort to remove all of the cremated remains from the retort, but it is impossible to remove all of them, as some dust and other residue from the process is always left behind. In addition, while every effort is made to avoid commingling, inadvertent or incidental commingling of minute particles of cremated remains from the residue of previous cremations is possible.

    After the cremated remains are taken from the retort, all noncombustible materials (insofar as possible) are separated and removed from the human bone fragments by visible or magnetic selection and are disposed of in a non-recoverable manner. When the cremated remains are removed from the retort and after they have been separated from other material, they are then mechanically processed (pulverized). This process of crushing or grinding may cause incidental commingling of the remains with residue coming from the processing of previously cremated remains. These granulated particles will be virtually unrecognizable as human remains.

  • Disclosures Concerning Charges
    Charges are only for those items you selected or that are required. If we are required by law or by a cemetery or crematory to use any items, we will explain the reason in writing below and on the itemized statement which you may print out upon completion of this transaction and which you will receive at the time of services. Legal, cemetery, crematory, or other requirements compelling the purchase of any item listed herein: - crematory required suitable solid cremation container for cremation which is already included at no charge in all of our cremation packages.

    Acceptance This establishment agrees to provide services, merchandise and cash advancement as selected by the above signed and as reflected on the statement of goods and services.

    Disclosures Concerning Financial Assistance

    By submitting this form, I acknowledge that I have read the Social Service Policy on Financial Assistance and agree to go to the welfare office in the city or town where the deceased resided in a timely fashion in order to request financial assistance. I understand that the Cremation Society offers a discount fee to welfare departments of $1,000 to cover the cost of a direct cremation and agree that if the welfare office pays less than $1,000, I will be responsible for the difference. I further agree that if welfare assistance is denied or otherwise not provided, I take financial responsibility to pay the full price of the cremation.
  • Electronic Signature:

    (In accordance with RSA 294-D New Hampshire Digital Signature Act):
  • Please click on the button to submit this form only once and be patient as it might take a few moments to submit the form.

Sign up for our newsletter

In our bimonthly email you’ll learn about upcoming events, grief resources and information to help you navigate the death-care industry.

  • This field is for validation purposes and should be left unchanged.

Customer Service: 1-800-493-8001