The Phaneuf Family Foundation’s Board is pleased to announce Nancy Folsom, a hospice RN case manager at Home Healthcare, Hospice & Community Services (HCS) in Keene, as the 2024 Caregiver Superstar of the Year. The award was created to spotlight the extraordinary commitment and compassion of professional hospice caregivers who provide unparalleled end-of-life care.
Nancy’s 21-year career in hospice nursing was highlighted in a nomination by Vanessa Sheehan, associate nursing director and administrator of hospice at HCS. The foundation’s board members were moved by Nancy’s steadfast dedication to her patients and recognized her ability to bring dignity, peace, and comfort to those she serves during life’s most challenging moments.
A Dedication Beyond Medical Care
In her nomination, Vanessa Sheehan said that Nancy provides far more than clinical expertise. She delivers emotional and spiritual support, tailoring her approach to meet the unique goals and needs of each patient and their family. Nancy’s holistic approach ensures that every individual in her care is treated with dignity and compassion, embodying the highest ideals of hospice caregiving.
“Nancy exemplifies the highest standards of caregiving. Her compassion and dedication are truly remarkable, and it is an honor to recognize her contributions to the community,” said Arthur O. “Buddy” Phaneuf, president of the Cremation Society and chairman of the foundation’s board.
A Humble Superstar
Nancy’s reaction to the award was a testament to her humility and commitment to her role. Reflecting on the surprise announcement, she said, “Honestly, I just feel like I do my job every day. To get recognition for that is surprising, but also deeply meaningful.” She spoke of her determination to continue setting a high standard, adding, “This honor inspires me to keep up that reputation and not rest on my laurels.”
Nancy used Giving Tuesday, on Dec. 3, to donate monetarily to Amazing Grace Animal Sanctuary in Sullivan, NH.
The Rewards of Hospice Care
Nancy also spoke about what makes hospice caregiving so fulfilling. She reflected on the unique relationships she builds with patients and families in a short time, noting the incredible grace and humanity she witnesses daily.
“Hospice work has given me the opportunity to see lives from every walk of life,” she said. “It’s humbling and deeply rewarding to be part of someone’s final days, helping them and their families find comfort and peace.”
The support Nancy receives from her team at HCS is another reason for her success, she said. She highlighted the camaraderie among her colleagues“We help each other out, whether it’s the middle of the night or a last-minute need,” she said “It’s a wonderful organization to work for.”
Recognizing the Impact of Hospice Care
Buddy Phaneuf emphasized the importance of acknowledging hospice caregivers like Nancy.
“Hospice caregiving requires a unique combination of skill, empathy, and resilience. Recognizing caregivers like Nancy is a way for us to express our gratitude and to highlight the incredible impact they have on their communities,” he said.
As the 2024 Caregiver Superstar of the Year, Nancy Folsom is a positive example of the transformative power of hospice care. Her commitment to her patients, her team, and her community reminds us of the profound difference caregivers make in the lives of others.
Congratulations to Nancy Folsom and the entire team at HCS for their inspiring work in hospice care. Their dedication brings comfort and dignity to many families in New Hampshire, demonstrating the essence of compassion.
