From the Phaneuf family, who has made funeral service a generations-long legacy, to our part-time personnel, our mission is to give you the best support possible during a difficult time. We understand that a death can be a very sensitive and private matter and we thank you for placing your trust with The Cremation Society of New Hampshire. Click on any of the staff members below for complete bio and contact information.
Customer Service: 1-800-493-8001
Full-Time Staff
Licensed Staff
Jeff Plasz
Membership DirectorJeff is originally from Wisconsin. He attended college there with an academic scholarship and graduated with honors. After graduation he relocated out west and eventually settled in New England....
Arthur O. “Buddy” Phaneuf
President and Licensed Funeral DirectorArthur O. “Buddy” Phaneuf CFSP, CPC, is a fourth generation funeral director and has been running the family funeral business since 1989. Prior to his time in funeral service, he worked in Washing...
Roger L. Gosselin CFSP
Licensed Funeral DirectorRoger is a licensed Funeral Director and the Operations Manager at the Cremation Society of New Hampshire since 1995. He received his degree in funeral service from NEI at Mount Ida College and is a f...
Amanda Desmarais
Licensed Funeral DirectorMandy is a graduate of Manchester Central High School, Class of '97 and she attended Phoenix East Aviation in Daytona, FL. She joined the team at Phaneuf Funeral Homes and Crematorium and the Crematio...
Madison Smith
Licensed Funeral DirectorA Kansas native, Madison relocated to New England to reconnect with her extended maternal family and to pursue a career in the funeral industry. She began her funeral service career in 2009 and is a m...
Mark P. Gomes, CFSP
Licensed Funeral DirectorMark is a first generation funeral director and started his profession in funeral service in the fall of 1989. He graduated Magna Cum Laude from Franklin Pierce College in 1993, with a B.S. degree in ...
Stephanie Klisz
Licensed Funeral DirectorStephanie is a first generation funeral director, and graduate of the New England Institute at Mount Ida College where she was a member of the Pi Sigma Eta Mortician's fraternity. She is originally fr...
Aaron Spiritos
Licensed Funeral DirectorAaron attended college at the University of Vermont where he graduated with a B.S. degree in animal sciences and biology. He later went on to work as a chef for several years in Vermont and the greate...
Amanda Earl
Licensed Funeral DirectorA California native, Amanda relocated to New England to pursue her degree in funeral service. Prior to being a funeral director, she had a career in management and was a licensed Esthetician and Massa...
Mark Johnson
Licensed Funeral DirectorMark Johnson is a third-generation funeral director, following in his father’s and grandfather’s footsteps. He owned and operated the Cate & Johnson Funeral Home for almost 40 years. After a recen...
Max Christensen
Licensed Funeral DirectorMax is a first-generation funeral director and graduate from the New England Institute at Mount Ida College in Newton MA in 2010. He joined Phaneuf Funeral Home and Crematorium in 2020 and looks forwa...
Jonathan Wolf
Licensed Funeral DirectorJonathan is a 3rd generation funeral director in his family, following his grandfather, G. Stanton Giberson and his uncle Gregory A. Giberson. He was raised and educated in Nashua, attending both pub...
Kelley Molloy
Licensed Funeral DirectorKelley is a first-generation funeral director and a Massachusetts native. She received a bachelor’s degree from the University of New Haven before attending the Commonwealth Institute of Funeral Ser...
Megan Rexroat
Licensed Funeral DirectorMegan Rexroat, a licensed funeral director and embalmer in Connecticut and Vermont, graduated with honors from Goodwin University in East Hartford, CT with an A.S. in Funeral Service and a B.S. in Pro...
Sayr Rivera
Licensed Funeral DirectorSayr is a first-generation funeral director and graduate of FINE Mortuary College. Before becoming a funeral director, Sayr served six years in the NH Army National Guard and pursued a career in nursi...
Adriana Ruiz De Velasco
Licensed Funeral DirectorAdriana’s deep commitment to guiding families through their most trying times began in the heart of Texas. She brings 15 years of industry experience and personal warmth to the Phaneuf family. Her j...
Taylor Williams
Funeral ApprenticeTaylor is a first-generation funeral director, and currently enrolled in FINE Mortuary College. She was raised in Peabody, MA, and currently resides in Derry, NH, with her husband, Josh. Taylor joined...
Emma Crews
Funeral ApprenticeEmma attended the State University of New York at Potsdam where she graduated with dual B.A. degrees in archaeological studies and anthropology. After graduation, she worked as a cultural resource man...
Administrative & Support Staff
John Phaneuf
ComptrollerJohn is Phaneuf’s new chief accounting officer. He is a 2016 graduate of George Washington University in Washington, DC, with a degree in economics. He grew up working at Phaneuf Funeral Home and Cr...
Nicole Phaneuf
Administrative AssistantNicole joined the company in June 2007. Before coming here Nicole had worked throughout the United States as a pastry chef, a profession she fostered after graduating magna cum laude from Johnson & Wa...
Tricia Fishel
Administrative AssistantTricia joined the firm in 2012. Prior to employment with CSNH, Tricia worked in the real estate industry for fifteen years. She is a graduate of The New Hampshire Institute for Therapeutic Arts and at...
Vera Morozova
Administrative AssistantVera joined the firm in July 2007. She was born and lived in Russia before moving to the United States in 1998. Vera became a US citizen in 2007. Previously she worked as an office manager and funeral...
Linda M. Shaughnessy
Administrative AssistantLinda began working at the firm in April of 2006. Most of her work experience has been in Massachusetts and Florida. Linda has lived in Manchester for the past 4 years. She has 2 children, 2 cats and ...
Lyudmila “Lucy” Pustovalova
Maintenance and HousekeepingLucy was born and raised in Russia. In April of 1998, Lucy married Vladimir and started her own family. In 2000, Lucy and her family made an unexpected move to the United States. She has 5 children in...
Transfer & Crematory Staff
Paul Roy
Funeral Service AssociatePaul is a lifelong NH resident having grown up in Goffstown, resided in New Boston and the last 11 years in Bedford. Paul retired from Bedford Police after 24 ½ years of full time law enforcement and...
Joel Murphy
Funeral Service AssociateJoel grew up in Wakefield Massachusetts. He has been married to his wife Kathy for 29 years. They moved with their 3 children in 1987 to make a home in the Manchester area. He treasures the time he sp...
Staff Highlight
John B. Phaneuf, Director Emeritus
John officially retired from the firm in 1995 after 40 years of service. During his tenure as a director and later as President and owner, he turned a small west side funeral home into one of the largest funeral service providers in the state. He was the visionary behind many of the services and offerings the firm provides today. He attended St. Anselm’s College and received his degree in funeral service from the New England Institute in Boston. In his retirement, he plays croquet professionally and travels extensively. He and his wife of over 40 years, Paula, reside in West Palm Beach, FL and Newcastle, NH. While no longer active in funeral service on a day-to-day basis, he is still considered a valuable resource to the firm as they continue to expand and provide the highest level of service to the families they serve each year.
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